Returns & Exchanges
At Sonic Lamb, we want you to experience perfect audio harmony; if you are not completely satisfied with your purchase, you can return your products within 30 days of delivery. All returned items must be in their original packaging and condition to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal or contact our support team with your order number and reason for the return to receive a Return Merchandise Authorization (RMA).
Pack Your Device
Securely place the Sonic Lamb headphones and all included accessories back into the original box to ensure the product is protected during transit.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location; please keep your tracking receipt for reference.
Inspection and Refund
Once our technicians verify the device's condition, we will process your refund back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing